FAQs

• General
• Medical

General Questions

How do I make an appointment?

Simply call us at (216) 831-7855 during working hours

Do I need a referral to make an appointment?

Check with your insurance company to see if a referral is necessary.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent.

How do I contact after hours?

There will be a point of contact 24 hours a day for any concerns you may have. You will be provided with contact details following your treatment.

Medical

What are the most common injuries?

The non-surgical treatment options include rest, medications including analgesics and antibiotics, injections, physical/occupational therapy, and PRP injections.

What are the non-surgical treatment options?

The non-surgical treatment options include rest, medications including analgesics and antibiotics, injections, physical/occupational therapy, acupuncture and PRP injections.

Will physical therapy be required after surgery?

Getting full range of motion, strength, and flexibility back after surgery usually takes time. That is where pre-operative exercise, education, and post-operative physical therapy programs come in – to ensure you are physically and emotionally prepared for surgery and to maximize your recovery after surgery.

How long do I need time off work after the surgery?

The post-operative recovery period varies based on the surgery. Generally, it is recommended patients take two weeks off work to recover from any surgery and to resume light duty following resumption of work. Your surgeon will give you specific instructions to follow for a successful recovery.

How long before I can resume driving?

Your surgeon will provide more specifics for your situation.

When can I return to daily activities?

This varies depending on the type of procedure undergone, and can range from a few days to a few months. Return to all activities, sports and exercise can take up to four to six months. Your doctor will advise you depending on your specific procedure.

When can I resume exercise?

Your doctor will instruct you about post-treatment exercises – the type and the duration to be followed. You may be referred to a physical therapist to help with strengthening and range of motion exercises following surgery.

What are the risks associated with surgery?

As with any surgery, risks include reactions to anesthesia, bleeding, infection, stiffness and nerve damage. Your doctor will discuss the risks associated with your specific procedure.

For questions about my surgery whom should I contact?

What can happen if surgery is postponed or not done at all?

Some complications of not undergoing an orthopaedic surgery for your condition include pain, loss of joint motion, joint weakness, numbness and an early onset of arthritis.

Billing

With what insurance companies are you affiliated?

• Medicare
• Anthem Blue Cross/Blue Shield
• Anthem Senior Advantage
• Medical Mutual of Ohio
• United HealthCare
• United HealthCare Community Care
• Aetna
• Cigna
• Humana
• CareSource
• Ohio Medicaid
• Ohio Bureau of Workers Compensation
• Department of Labor

This list is not comprehensive. We accept most major insurance plans. If you have a question about whether we participate with an insurance carrier, please call our office.

We make every attempt to ensure that your services will be covered at our facility, but please keep in mind that ultimately, it is the responsibility of the patient to know his or her plan benefits and exclusions.

Do you accept patients for the Ohio Bureau of Workers Compensation (BWC) and for the U.S. Department of Labor (DOL)?

Yes, Dr. Cohn is BWC and DOL certified to treat workers compensation patients. Our WC staff has the knowledge and resources necessary to help assist injured workers obtain medical care through their workers compensation claim.

What should I do if I am injured at work?

• Report your injury to your employer immediately.
• Seek medical care. You have the right to seek care from any BWC/DOL
• Certified provider
• File a claim. Our BWC/DOL department staff is very knowledgeable of the Procedure for filing a claim and will help guide you through the claim process.

Additional BWC Workers Compensation Information

Workers' Compensation benefits are designed to cover an injured worker’s claim-related medical bills, and in some cases lost wages. BWC will issue an I.D. card with the claim number and other pertinent information. This ID card will be used in a similar manner as private health insurance to obtain medical care.

Providers must report a work injury to BWC within 24 hours of being notified by the injured worker. BWC will issue a decision regarding the case within 28 days of filing a first report of injury (FROI). Injured workers have up to one year to file a work injury with BWC.

Additional DOL Workers Compensation Information

We work with the injured worker to make sure that they receive the best possible care that can be obtained through the worker's compensation system for their employer, the U.S. Department of Labor.

We are working as a team and it is the injured workers responsibility to stay in contact with the claims examiner throughout the duration of the claim. DOL requires the injured worker to relay all information regarding claim status to the doctor. If additional information is needed to grant allowances and/or treatments, it is the injured workers responsibility to let our WC Dept. know what is needed. We will file the initial forms and medical documentation necessary, which lays the groundwork for establishing the claim and continuing the high quality of care in our office.